Who We Are

Who We Are

We’ve had the pleasure of serving Lima and the surrounding area for over 28 years with quality products and expert advice.  Our mission is to provide excellence in customer service while helping to build families.

Our Mission

To provide excellence in customer service while helping to build families.

Our Purpose

A family-owned business that develops, unites & empowers people to support our community’s pet needs.

6 Core Values

• Care: Our pets, their needs & their safety will always be our priority.

• Service: Being genuinely interested in serving our customers efficiently, in a friendly manner.

• Integrity: Alignment between thinking, saying and doing.

• Teamwork: A culture lead by encouragement, guidance and intrinsic motivation.

• Transparency: Clear, unhindered honesty in the way we conduct each day.

• Inspire: Using our words & actions to spread joy and motivation to everyone we encounter.

We are a proud partner with the West Ohio Food Bank!

Click here to read more about their cause!

We strive each and every day to live what we preach on this page. Our community and their pets will always be at the forefront of our decisions. We have been blessed with a platform to make REAL changes to our community and will make sure your voice and their voice is heard by everyone we can reach. Meet our team and follow us on this journey as we hope to make big impacts not only for pets, but for YOU!

Who We Are

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